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Resolved

Agent service outage due to database connectivity

Nov 5, 2026 at 12:38am UTC
Affected services
Agent Service

Resolved
Nov 5, 2026 at 12:38am UTC

Resolved: Between 07:08 and 07:28 MMT, the agent service lost its database connection. Chats, scheduled tasks and background deliveries could fail during this time. We finished a pending database migration and the service is running normally again. Tasks that failed in that window may need to be retried. We're sorry for the disruption.